How AI is Helping Caseworkers Save Time and Deliver Better SEND Outcomes
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- 6 Mar, 2025
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It is clear that the landscape for SEND desperately needs change. Children and their families are waiting unprecedented amounts of time for Needs Assessments to take place and deadlines are being missed by LAs for issuing EHCPs. SEND Caseworkers and departments are simply firefighting and are stretched beyond belief. The result is that ultimately young people are waiting so long for support that it is years late arriving and the time for improving children’s development and outcomes is delayed. Something has to change.
Parents and carers can feel reassured and encouraged by the introduction of Agilisy’s AI tool, EHCP Plus, which will speed up and improve the process of creating Education, Health and Care (EHC) plans. The tool is designed to support local authorities in meeting statutory deadlines more consistently, helping to reduce delays that can cause uncertainty and anxiety for families. EHCP Plus enables caseworkers to produce high-quality, personalised plans in a fraction of the time, ensuring that each child’s unique needs are accurately reflected. This approach means that the EHCP will be delivered on time, helping to provide the right support as early as possible.
Each child’s EHC Plan will be personalised in exactly the same way that it would be if drafted by a Caseworker, as the professional reports will be used to write the EHCP as they were through the traditional process, ensuring that the young person’s views and needs are central to the EHCP. The caseworker will then use their expertise to edit the EHC Plan.
Agilisys has lots of experience with local government and are used to working with sensitive data. All data is end-to-end encrypted remains within the UK. Unlike tools like ChatGPT, we have guardrails around the data so that it isn’t shared or learnt from. This means SEND Workers can safely upload sensitive data to the EHCP Plus tool.
A key benefit of EHCP Plus is that it frees up caseworkers to spend more time engaging directly with parents, schools, and other professionals. With the time taken to draft an EHCP reduced, caseworkers can focus on attending meetings, listening to families, and addressing any concerns or requests. This improved communication will allow parents and carers to feel heard and supported, strengthening their partnership with local authorities.
